• Pensions administration – a highly approachable and experienced team.

• Pensions consultancy – an efficient and pragmatic approach tailored to you.

• Actuarial – support & guidance to help you make appropriate decisions.

• Investments – aiming to reduce risk whilst maintaining returns.

• Protection benefits – getting the right insurance cover at the competitive price.

• ISO: 9001 accredited.

• Quality Assurance Scheme accreditation from the Institute and Faculty of Actuaries.

• Cyber Essentials certified.

• Established in 1998 by 3 consulting actuaries.

• Over 50 trustee clients of which 35 are full services.

• We have clients nationwide and they operate in education, charity sector, law, manufacturing, retail, engineering, hospitality, food production, transport, accounting, education, banking, housing, science, private equity, motor trade, leisure, healthcare etc.

• Our clients are limited and unlimited liability partnerships, private limited companies, public limited companies, companies limited by guarantee and co-operatives.

• Approximately 28 staff: 14 in actuarial / pensions / investment & consultancy and 14 in administration / accounts.

• We work in partnership with employers and trustees to achieve a good outcome for all to help you move to buy-out.

• High service level standards: 5-day turn around on most activities (24 hours for death cases) with a consistent success rate above 95% against service standards.

• All our services are delivered from one office, so you have a joined-up single team working for you.

• We specialise in small to medium sized clients and have clients with assets from £2m to £250m.

• Innovative use of technology, for example:

o an interactive asset liability modeller that maximises the efficiency of your investments;

o an interactive scheme funding modeller; and

o a transfer value calculator that can produce bulk transfer values for all deferred members at the touch of a button.

• As an owner-managed business we do not have any outside shareholders demanding we make higher profits from our clients.

• Consultants do not have an income target so there is no pressure to sell.

• High staff and client retention.

• No installation fee for taking on schemes if electronic member data is received.

Our aspirations for providing an exceptional service can only be met if we deliver brilliant results to our clients.

We believe we have among the most stringent service level targets in the industry.

HPW ensures all staff take-up opportunities to obtain professional training to assist personal development and to meet all professional requirements, and industry accreditation standards.

Progress towards relevant industry qualifications is actively encouraged. Nearly all staff have obtained professional qualifications, or are on a course of study to achieve this.

Training opportunities are made available on a regular basis including external conferences, seminars, and webinars from recognized providers.

HPW also arranges continuous internal training on matters such as compliance, technical and legal developments and business skills.